Smart Hands Support

tailored smart hands support

Customized Solutions for Your Needs

Each business presents unique needs and challenges. Understanding this, we deliver solutions customized to your specific needs. Our ‘smart hands’ support is crafted carefully to provide specialized support exactly when required. This ensures your IT infrastructure gets the right attention at the right time, leading to smoother operations and, ultimately, success. When you request a quotation for smart hands support, we assess your requirements and provide a tailored solution that fits your needs and budget. A Tier 3 data center has redundant and dual-powered servers, storage, network links, and other IT components. In the event of a power failure, diesel-generator units switch on automatically to keep the servers running, and duplicated coolers on the outside of the data center help maintain optimal operating temperatures. An automatic inert gas fire suppression system helps protect the hardware in case of fire.

smart hands support uses cases

Maintenace Management

Consider a growing e-commerce company that operates 24/7. Their business depends on their website and backend systems running smoothly around the clock. While the company has a capable IT team, they do not have the specialized skills required to manage and maintain all aspects of their IT infrastructure, nor do they have the resources to have staff on-site at their data center at all times. In this scenario, the company opts for smart hands support from Space Hosting. This provides them with access to specialized support whenever they need it, whether it’s for a scheduled task like equipment installation or an unexpected issue that requires immediate attention.

Emergency Management

For instance, during a peak shopping period, the company experiences a hardware failure that causes their website to go down. With smart hands support, a technician from Space Hosting is dispatched to the data center to diagnose and resolve the issue, minimizing downtime and potential lost sales. Moreover, the company can also leverage smart hands support for regular maintenance tasks, such as installing new hardware or configuring network equipment, freeing up their IT team to focus on other critical tasks. Ultimately, smart hands support from Space Hosting enables the company to maintain seamless operations, even in the face of unexpected challenges, while optimizing their internal resources.